Change your delivery address 🔄

We understand that plans can change and you might need to update the delivery address for your order. Don’t worry—at StepUp, we’ve made the process simple.

To change your delivery address, log into your StepUp account and go to My Orders.

You’ll see a list of your current orders. Find the order for which you want to update the address, then click on Edit Delivery Address.

Enter your new address and save the changes. Please keep in mind that address changes can only be made before your order has left our warehouse. Once your package is in transit, we’re unable to update the delivery address.

If you encounter any issues or if your order is already on its way, please contact our customer support team right away. We’re here to make sure your running shoes reach the right destination!